Veteran Services

The Supportive Services for Veteran Families (SSVF) Program provides services to very low-income Veteran families. The program helps eligible homeless Veterans access safe, affordable housing while providing case management and supportive services. The SSVF program is one intervention available within a continuum of care supported by the Department of Veteran Affairs. This program uses short term, intensive case management to address a host of factors (limited income, unemployment, disability, mental health, somatic health, credit/budget issues, etc.) that affects veteran families’ housing stability and links to following services:
• Housing counseling
• Moving expenses
• Health care
• Daily living
• Personal financial planning
• Transportation assistance
• Fiduciary and payee services
• Legal services
• Childcare services

Download the SSVF Brochure


  • Program Services

    Case Management
    Case management is the central focus of the SSVF Program. Our case managers have a wealth of knowledge and a commitment to understanding veteran’s needs. Case Management services include:

    – Household assessment
    – Individualized housing stability plan that includes specific goals toward securing stable housing
    – Linkages to VA benefits and other community resources- Intensive collaboration with clients to ensure progress from time of intake until exit from the program.

    Temporary Financial Assistance
    Temporary Financial Assistance (TFA) is one of many methods case managers use to help clients remain in or obtain permanent housing. TFA is only provided in conjunction with case management. All payments are made to 3rd parties on a case-by-case basis. Eligible assistance includes:

    – Rental Arrears
    – Security Deposit/1st month’s rent
    – Utility Deposits and Arrears
    – Moving costs
    – Transportation
    – Childcare
    – General Housing Stability Assistance

  • Individualized, Comprehensive Services for Veterans

    Health care: High-quality health care is central to VA’s approach to reduce homelessness among Veterans. VA programs such as Health Care for Homeless Veterans provide outreach, case management, and residential services to ensure that chronically homeless Veterans – especially those with serious mental health diagnoses and/or substance use disorders – can be placed in quality housing and receive the services that best meet their specialized needs.

    Housing/supportive services: VA helps eligible homeless Veterans access safe, affordable housing while providing case management and supportive services. This approach is known as the Housing First model of care, an evidence-based practice model that prioritizes getting Veterans into stable housing first, and then providing wraparound supportive care tailored to their individual needs. Veterans who enter Housing First programs have been shown to have reduced emergency room care utilization, reduced health care costs, improved health outcomes and much better long term housing success.

    Income/employment/benefits: Stable employment affords Veterans the opportunity to return to healthy, productive lifestyles within their own communities. The VA provides job training through a network of vocational rehabilitation specialists that help more than 40,000 Veterans a year.

    Education: VA provides benefits coaching and personalized support services that can help Veterans return to school to prepare for, obtain and maintain stable careers.


  • Eligibility Requirements

    – Must be a Veteran who served active duty in the U.S. military.
    – Must reside in the SVDP SSVF Service area (Baltimore City and Baltimore County)
    – Must be currently experiencing or at risk of homelessness.
    – Must meet income requirements for low-income households (see below)

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